Unlike many commercial pottery businesses we are a small independent studio. This means that we make our pieces to order, and subsequently this means a slightly slower delivery processes. We will dispatch your order 14 days from the day you place your order. The vast majority of the time our items leave us within 7 days, but at peak times the process can take slightly longer.
We wish we could offer our customer the delivery service of Amazon, however this is sadly not possible. You will receive a dispatch email when your item has left the studio. This means that your order is on its way. We currently use The Royal Mail for our deliveries and every item is sent by 1st class. This should mean that you receive your parcel within 48 hours, however at busy times this may take slightly longer. Please give the Royal Mail three working days before contacting us to inquire about delivery once you have received your dispatch email.